Tools & resources / Booking help

Booking · No email address

No email address? Here is how to get one.

Everyone who registers for a course needs an email address of their own. It is free and takes about 10 minutes. Follow the steps, one at a time, for yourself or for an employee.

1. Who is the email address for?

Why everyone needs their own email address

An email address is free, and a phone is enough to use one. It is where we send:

  • The booking confirmation, with the date, the start time and the place.
  • The link to the online part, if the course has one.
  • A copy of the certificate, any time, from the My training page.
  • A reminder before the certificate expires.

Our records treat one email address as one person, so two people cannot share one.

Stuck at a step? Ask a family member, a friend or a co-worker to sit with you and go through the steps together.