Course Cancellations by Customer
Classroom Courses - Alpha Training Solutions requires a minimum 24 Hours advanced cancellation notice prior to course start times business day prior.
Outdoor Courses - 7 days cancellation notice required
Client-Site & Private Courses
Required cancellation notice based on terms and conditions stated in the approved quote.
Late Cancellation Fee by Customer
Should a course be cancelled with less than the required notice period, ATS will retain the full course fee.
Course Cancellations by ATS
Every effort is made to deliver classes as scheduled, however ATS has had to cancel classes from time to time due to unforeseen events. In such an event, ATS will give the student/company as much advanced notice as possible.