Our Policies

Lateness Policy

Alpha Training Solutions opens at 7:30am, Monday - Friday.

All students are advised to arrive 15 minutes prior to course start time to allow time for sign-in and registration.

A student is deemed late when they arrive at the ATS office after 8:00 am. Students who arrive after 8:00am will not be permitted to enter the classroom. This also applies to students who return late to class after a coffee break or lunch break.

Depending on the course, Alpha Training Solutions retains the right to,

allow or not allow the student into the class based on the Manager & Instructor's discretion.

If such action is taken the student, company or funding agency understands that they may not hold Alpha Training Solutions liable for any loss whether financial, work related, work time loss, or in any other way. The payor (company, student or funding agency) will be liable for any outstanding fees and are not entitled to a refund.

Any disputes in these matters will be processed according to the Dispute Policy.

Contact Us

TOLL FREE: 1.888.413.3477

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