Our Policies

Payment Policy

Non-Account Holders

Alpha Training Solutions (ATS) requires pre-payment for all courses. Payment can be made at the office or be called in with a valid Canadian credit card. Where credit cards have been called in the transaction will be processed on the the day of the course, however, for evening and weekend courses the transaction will be processed on the last business day before the course.

For any inquiries in regards to payment for "No Shows" or late students please refer to our No Show Policy and Lateness Policy.

Please note: ATS does not store credit card information beyond the course date and all credit card information is either deleted from the system or destroyed by way of shredding.

Account Holders

Companies or Funding Agencies with an approved current Corporate Client Account may register students and charge the expense to their account with a valid Purchase Order Number (P.O.). The P.O. is required at the time of registration and will be invoiced on the day of the course.

Please note: all Outdoor Courses are pre-payment and may not be register on account.

All invoices and accounts held by Corporate clients are net 30 days, unless otherwise arranged.

Any outstanding invoices over 60 days will be subject to a late fee, and the account will be placed on hold until resolved. ATS reserves the right to grant and terminate accounts without notice.

Applying for an Account

Companies looking to open an Corporate Client Account with ATS must do a minimum of $2000 worth of business within a fiscal year prior to applying.

A Corporate Client Account Application Form can be obtained by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling us at (250) 787-9315.

 

Contact Us

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TOLL FREE: 1.888.413.3477

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