Any student or company, who cancels a course within the required cancellation period (Cancellation Policy) will either:
- Not be charged for the course by Alpha Training Solutions (ATS)
- If the course has been paid in advance the student/company may receive a full refund/credit invoice within 3 business days.
Please note: If the student has received their course manual in advance, the refund received will be less the manual cost.
Occupational First Aid Level 3
If the required cancellation period has been met the student may be eligible for a refund. (Cancellation Policy)
Please note: If the course manuals have been picked up/received in advance there will be no refund issued for the manual price.
Client-Site & Private Courses
Refund will be determined based upon the terms and conditions stated in the approved quote. (Cancellation Policy)